Occidental Location
Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, MexicoGuest reviews
Guest reviews are submitted by our customers after their stay at Occidental Cozumel
Peter
2021-10-04
Totally really great stay at the same time. We appreciated location and amenities, every detail was provided.
Don
2021-11-04
Staff and location were very good, I liked that. There was a good restaurant with freshly cooked meals.
Neil
2022-03-28
Our stay was comfortable, great value. Obliging staff, perfect bed, awesome breakfast. Liked Cozumel, the hotel was cheap down the beach.
Chris
2021-10-04
Fairly clean place with perfect staff and food.
James
2021-09-18
Good hot breakfast and the staff were eager to help. Friendliness from the whole staff. Night bar was superb and spotless. The location was unbeatable right off the beach. You guys made my stay perfect 10/10...
Anne
2022-03-28
Delightful place overall, it is spotless, location is fab next to the beach. Panoramic unit.
Samuel
2021-08-30
I enjoyed the place, its fantastic staff and food. The restaurant here was very nice.
Pierre
2021-06-18
I got all I wanted, great value. I loved the funny staff and the appetising food. The view from my deluxe queen room was amazing. Top location, 15 minutes' walk to san francisco beach. Amazing service and an amazing pool onsite;))
Rob
2021-10-04
Clean place, staff was welcoming. The food was outstanding with lots of alternatives. The beds were exceptionally comfortable and the double room itself was brand-new and updated.
Michel
2021-12-15
Every part of it was great, I liked stuff and rooms. Fantastic view of ocean. Everything was fine and within 25 minutes' drive of Cozumel airport. Gorgeous garden and lovely pool area.
Bruce
2022-01-30
Peaceful property, fairly clean, EXCELLENT service and good value.
Sarah
2021-12-22
Simple location and delightful breakfast, cozy beds. The units are warm, light. There's good main bar with complementary beverages.
Tyler
2021-02-27
Had a very pleasant stay here. Five star location and fairly clean place, I loved approaching staff. Welcoming unit with a standard decor. Delicious breakfast options and stunningly beautiful view...
Jonathan
2021-10-22
Everything was awesome, enjoyed our superb stay. Hospitality of hotel staff.
David
2021-05-15
it was as expected, had a fun stay. impeccably clean and magnificent place. the breakfast was generous, great value. i loved the deluxe double room which was well-stocked. exceptional service and attention to detail, so hospitable staff. moreover, parking was nearby.
Jay
2021-02-27
Spotless and genuinely friendly place. Perfectly comfortable location for visiting restaurants and bars. The beach nearby was idyllic and the view was perfect. The food at the gourmet restaurant was different.
Tommy
2020-07-27
Perfect for family vacation. Useful base for 7 nights in Cozumel, DELUXE hotel. Very clean, comfortable rooms overlooking garden. Thanks to manager, who often helped us. The beach was wonderful.
John
2021-03-08
This is a hotel go-to for Cozumel! We really loved views and rooms, the venue organized everything for us. Furthermore, we could use Wi-Fi. Booked table at Club de Playa, it's their onsite restaurant.
Peter
2019-12-23
If we return to Cozumel we would love to stay here again. The entire experience was good. We had fun in the pool of the hotel...
L.
2020-07-24
Beautiful building. We loved the fact that we chose occidental cozumel.
7.7 
Review score
Based on 703 reviews
Main Features
Occidental Amenities
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Main
Non-smoking rooms - Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Toilet for disabled
- Bathroom for disabled
- Fire extinguishers
- Key card access
-
Dining
Dryer - Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
-
Leisure
Outdoor swimming pool - Beach access
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Fitness centre
- Wind surfing
- Diving
- Horseback riding
- Tennis court
- Billiard tables
- Table tennis
- Fishing
- Pool with view
- Shallow end
- Make up services
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Occidental Guest Services
Room service - Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
- Meeting/ Banquet facilities
-
Room Comforts
Free Wi-Fi in rooms - Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Cots
- Board games
- Children's buffet
- Children's pool
- Children's play area
- Toys
- Kids club
